Tesco Pay+: Making it easier and more rewarding for customers to shop in Tesco

Mark Loch
Mark Loch
Group Payments and Money Services Director

Over a third of UK consumers envisage a time when they will no longer use cash. This data, released by Kantar TNS last week, suggests that the move to widespread adoption of digital payments is inevitable and chimes with the very positive response we’ve received for our own mobile payments app, Tesco Pay+.

In the 6 months since we unveiled Tesco Pay+, users have doubled and the number of transactions made per second has increased by 50% - a Tesco Pay+ transaction now takes place every 1.5 seconds across the UK.

Customers tell us they love using the app because it is so simple. It allows them to pay for their shopping and collect Tesco Clubcard points at the same time, simply by using their mobile phone.

Listening and responding to customers has been central to the development of Tesco Pay+ as it enables us to better understand what customers’ expectations are and how best we can meet these. Since Tesco Pay+ was launched we’ve made a number of little improvements to the app including fingerprint unlock for Android. Unsurprisingly, customers continually tell us that they love that Tesco Pay+ helps them to collect more Clubcard points which is why we are delighted that our latest points offer will run until the end of the year.*

Simplicity, ease and reward are what I believe makes Tesco Pay+ so helpful for our customers and over the coming months we hope to see more customers use and benefit from the app.

Thanks for helping us to reach the 500,000 Tesco Pay+ customer milestone and we look forward to your continued support.

* Additional information

Tesco Pay+ is operated by Tesco Bank

Customers can use Tesco Pay+ in all Tesco stores across the UK, including Tesco Express, Tesco Metro, Tesco Extra and Tesco Superstores, as well as Tesco filling stations.

Tesco Clubcard Points offer Terms & Conditions:

Clubcard Points offer runs until 31.12.18

1 extra point for every £4 spent (£4 minimum) in each Tesco Pay+ transaction in Tesco and Tesco Petrol Filling Stations.

​Points will be added to a future Clubcard statement.

The Tesco Clubcard Scheme is administered by Tesco Stores Limited, Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA, who are responsible for fulfilling points.