Tesco Pet Insurance Increases Cover Limits
8 November 2011
After listening to its pet-loving customers up and down the country, Tesco Pet Insurance has increased the vet fee limits on its Standard and Extra policies.
Limits have increased on Standard policies from £2,500 to £3,000* per condition for new customers. Existing customers have the option to upgrade at renewal.
Customers buying Extra Cover policies, for long term illness cover, can now choose between either £4,000 per condition or a new £7,500** limit.
Julie Hopes, Managing Director of Insurance at Tesco Bank comments,
“Our focus is on listening to our customers and we know they’re concerned about increasing vet fees. So, at a time when other providers are withdrawing their products, we think it’s important to offer our customers peace of mind with affordable polices that meet their needs.”
All Tesco Pet Insurance customers have unlimited access 24 hours a day, 7 days a week‡ to a qualified veterinary nurse through the ‘vetfone’ service, and Clubcard customers benefit from an exclusive discount every year that they insure.
Below is a representative example showing the premium paid by a customer for Standard and Extra Cover‡‡.
Pet date of birth
Type of pet
Non-pedigree moggy Cat (female) Pedigree Labrador Dog (male)
Example monthly Premium
for Standard Cover (£3,000 limit)
for Extra Cover (£4,000 limit)
for Extra Cover (£7,500 limit)
‡‡ All owners and animals meet eligibility criteria. The neutered status was given as "unknown". The premiums quoted are on a per month basis. The annual premium is the monthly premium multiplied by 12. No Clubcard discount has been applied. No promotional discount has been applied. It has been stated that only one pet lives at the address, and no multi-pet discount has been applied. Third Party Liability has been included in the quotes for the dog policies. Policy is scheduled to start on the 01/12/2011.
For more information, please visit www.tescobank.com.
Tesco Pet Insurance is provided by Royal & Sun Alliance Insurance Plc.
vetfone is provided by Vetsdirect Ltd
For more information and media enquiries please contact:
Tesco Bank press office
+44 (0) 131 274 3630
Notes to Editors:
*Cover limit for Standard cover has increased from £2,500 to £3,000 for new policies. The Standard product offers cover on a “per condition” basis for a maximum of 12 months. Existing customers will be contacted and have the opportunity to increase the limits on their product at renewal from November onwards. The limits will not apply to any pre-existing conditions or claims that are already ongoing.
** Cover limits for the Extra policy work on a “per condition” basis with no time limit for claims. Existing customers will be contacted and have the opportunity to increase the limits on their product at renewal from November onwards. The limits will not apply to any pre-existing conditions or claims that are already ongoing.
‡ vetfone gives customers access to a 24 hour UK-based, qualified veterinary nurse and there is no limit on the number of times they can be contacted. It won’t affect a customer’s excess or premium and could answer questions that could save them a visit to the vet. vetfone is provided by Vetsdirect Limited.
Tesco Bank’s goal is to make banking and insurance easier and better value for people who shop at Tesco. We’ve been around since 1997 and today we help more than 5 million customers manage their money every day. Our 4,000 colleagues serve our customers seven days a week from our three main centres in Edinburgh, Glasgow and Newcastle, and we are also available through online and mobile banking 24/7. Tesco Bank participates in the Chartered Banker Professional Standards Board.
Tesco Bank is a trading name of Tesco Personal Finance plc. Registered in Scotland No. SC173199. Registered Office: 2 South Gyle Crescent, Edinburgh, EH12 9FQ