Tesco Bank to cease mortgage lending and explore sale of mortgage portfolio

Tesco Bank has today announced that it has ceased new mortgage lending and is actively exploring options to sell its existing mortgage portfolio, including the complete transfer of related balances and ongoing administration of relevant accounts. The Bank, which has offered mortgages since 2012, currently serves over 23,000 customers with total lending balances of £3.7bn.   

Gerry Mallon, Chief Executive Tesco Bank said:

“In recent years, challenging market conditions have limited profitable growth opportunities.  Our focus is on how we best serve Tesco customers and align our resources effectively to their needs while ensuring that our offer remains sustainable in the long term.  

“To that end, we have made the strategic decision to focus on serving a broader range of customers in more specific areas, which means moving away from our mortgage offer. We have therefore chosen to cease lending to new customers and announce our intention to explore a sale of our portfolio. Our priority in any sale, is to complete a commercially acceptable transaction with a purchaser who will continue to serve our customers well.” 

There is no certainty that any transaction will result from Tesco Bank’s exploration of options to sell its existing mortgage portfolio, nor as to the terms on which it might be transacted. A further announcement will be made in due course should this be required at the relevant time. Until such time, the sale process remains confidential.  If a transaction is confirmed, Tesco Bank will notify existing customers to explain what the sale means for their account.   There are no changes to customer accounts as a result of this announcement and customers do not need to take any action. Tesco Bank mortgage customers can continue to contact us as normal on 0345 051 8461.


For media enquiries and further information, please contact:

Chris Sibbald, Head of Communications, Tesco Personal Finance PLC: Chris.Sibbald@tescobank.com
+44 (0) 7855 955531, +44 (0)131 274 3630  

About us:

Tesco Bank’s goal is to make banking and insurance easier and better value for people who shop at Tesco. We’ve been around since 1997 and today we help more than 5 million customers manage their money every day. Our 4,000 colleagues serve our customers seven days a week from our three main centres in Edinburgh, Glasgow and Newcastle, and we are also available through online and mobile banking 24/7. Tesco Bank participates in the Chartered Banker Professional Standards Board.

Tesco Bank is a trading name of Tesco Personal Finance plc. Registered in Scotland No. SC173199. Registered Office: 2 South Gyle Crescent, Edinburgh, EH12 9FQ  

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