Tesco Bank voted Best Overall Provider at YourMoney Awards
25 March 2021
Tesco Bank has won the prestigious Best Overall Provider award at the 23rd annual YourMoney.com Awards.
The success was one of a trio of accolades for the Bank, having also scooped the awards for Best Car Insurance Provider and Best Home & Contents Insurance Provider.
The YourMoney.com Awards are the longest-standing consumer finance awards in the UK.
All entrants take part in a rigorous judging process based on competitiveness of price and product structure. Shortlisted firms are then judged by a panel of YourMoney readers who mystery shop each company and benchmark the quality of service provided in each product area.
The judges evaluated a wide range of Tesco Bank products - loans, credit cards, savings, travel money, home insurance, pet insurance and international money transfer – comparing the pricing and value of the products against competitors in the market, as well as the product structures and propositions.
A carefully selected panel of 2,000 consumers then road tested a short list of contenders for the top award, assessing a number of metrics including the user-friendliness of websites, ease of application and support services offered.
Tesco Bank’s combined score took the bank to the top of the list, securing the prize of Best Overall Provider.
Sigga Sigurdardottir, Chief Customer Officer at Tesco Bank, said:
“At Tesco Bank, we strive to deliver banking and insurance products that have a strong emphasis on value and helpful benefits, alongside excellent customer service. We’re therefore thrilled to have won three awards at the Yourmoney.com Awards, including Best Overall Provider. These awards are testament to our colleague’s focus on helping Tesco shoppers manage their money a little better every day.“
Paula John, YourMoney.com editor in chief, said: “Our awards are judged by the people who really matter, the customers, so all the winners should be incredibly proud of their achievements. They have shown they are the best of the best in their sector. A big congratulations to you all.”
For more information on the YourMoney.com Awards please visit www.yourmoney.com/awards
Tesco Bank Car and Home Insurance are both arranged and administered by Tesco Bank and are both underwritten by a select range of insurers.